How can we help?

Tell us what happened and a person from the datastore.ge team will answer. You can follow the whole conversation on your ticket’s page.

1Many answers are already in the handbook, step by step.
2Use the email you sign in to your store admin with — that is how we know the shop is yours.
3Say what you did, what you expected and what happened instead. Add the order number if it is about an order.

Open the handbook

Open a ticket

All fields are required, so we can find your shop and reach you.

Store address Your shop’s address on datastore.ge, or its own domain.

Sign-in email The email you sign in to your store admin with.

Your name

Phone In case a call is quicker.

Topic

Subject

Message What did you do, what did you expect, and what happened instead? Add order numbers or product names.

Photos or files (optional)

Drop files here or click to choose Screenshots, photos or documents — up to 5 files, 10 MB in total.

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